Graffiti on the wall beside our entrance had been making the whole place look neglected. They assessed the surface before explaining what removal might achieve.

There's still a slight shadow, but it doesn't draw your attention the way it did. We also had the paving cleaned under a separate part of the quote. Together it's made a welcome difference. The staff noticed straight away, which doesn't happen with every maintenance job.

We asked for the graffiti removal alongside the paving clean. The costs were separated and they explained what might remain on the wall.

Both jobs were carried out as agreed. There is a slight shadow where the graffiti was, but it's a considerable improvement and we knew that was possible.

The paperwork reflected our site, including the vehicle route beside the working area. That was useful when briefing staff.

We had the agreed sections cleared in advance and the cleaning proceeded according to plan. The finished concrete is noticeably improved. I'd consider the company for future work.

Used Elephant on a recommendation from another business. Good clean of the concrete outside our premises.

They covered the agreed area and cleared up afterwards. I would be comfortable passing their details on.

Thank you for your patience while we sorted out access with the other occupiers. It is an awkward building to arrange work around, with people arriving at different times.

Once we'd agreed which entrance would be available, the visit went well. The paving looks considerably better and the area was left neat. I was grateful that the team understood why we needed those arrangements settled beforehand.

The outside seating area at our pub looks inviting again. We'd been moving tables over the darker patches, which wasn't really solving anything.

Now we can put them where we actually want them. The clean was arranged around our opening plans and the team left the agreed area neat. Very pleased with the difference.

The graffiti was what prompted the enquiry, then we also asked about cleaning the paving. They priced the two separately, which helped when getting permission from the owner.

The wall looks much better, with a faint trace still visible, and the entrance has freshened up nicely. We knew what result was realistic before anything started. I appreciated being able to arrange both jobs through one company.

The risk assessment and method statement referred to our vehicle route and the areas being cleaned. That made the paperwork useful when briefing the site team.

Access restrictions were agreed before the visit, and the work followed that plan. The concrete outside the units is much improved. From my perspective, the preparation was as important as the appearance, because it meant we knew what needed to happen on the day.

We'd just changed the window display and suddenly the paving looked terrible underneath it. A proper clean has made such a difference!

Easy people to deal with, and they left the entrance neat enough for us to get straight back to setting up.

I approved the job for our premises and found the quotation clear. The car park areas were identified, with specialist treatment listed separately.

We knew which spaces to clear and when. Everything agreed was completed, and I didn't have to query the invoice afterwards. A satisfactory piece of work.

A neighbouring business recommended them after having its paving done. We booked the concrete outside our unit and had no problems.

They assessed the area, gave us a price and turned up as arranged. It looks noticeably cleaner, especially near the doorway. The mess was cleared away before they left, so our staff had nothing further to deal with.

Useful discussion about drainage before the job was booked. I wanted to understand how the wash water would be handled on our site, rather than leave it as a question for the morning they arrived.

They explained the arrangements alongside the cleaning method. The work went ahead as agreed and the forecourt is much improved.

booked Elephant for the front of our little shop. Looks so much nicer now, glad we finally got it done

The car park was cleaned in sections, with vehicles moved according to the plan we'd agreed. That required some effort from us, but it was preferable to trying to empty the whole site.

We knew which areas would be restricted and received clear updates before bringing them back into use. The appearance has improved, particularly around the customer spaces. I thought the job was organised sensibly from the outset.

Ash actually asked when our staff arrive, rather than assuming a closed shop meant an empty building. That made the planning easier.

We agreed the access arrangements and everyone knew what to expect. The entrance looks considerably better now.